Terms & Conditions

Last Updated: November 1, 2026

1. Introduction

Welcome to Hamed Global Enterprise. These Terms & Conditions govern your access to and use of our website and online store. By visiting our website or placing an order, you agree to comply with these terms.

Please read these terms carefully before using our services.

2. Products & Services

Hamed Global Enterprise offers medical equipment, healthcare supplies, and related products, including:

Hospital Beds & Medical Furniture
Wheelchairs & Mobility Equipment
Medical Gloves & Protective Supplies
Diagnostic & Monitoring Equipment
Respiratory & Oxygen Equipment
Surgical & Medical Supplies
Patient Care Products

We do not sell pharmaceutical medicines or prescription drugs.

Product descriptions, specifications, images, and availability are provided for general shopping purposes. We make reasonable efforts to ensure product information is accurate, but errors may occasionally occur.

3. Orders & Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to product availability and order confirmation.

We reserve the right to refuse, cancel, or limit orders when necessary, including suspected fraudulent transactions or pricing errors.

Payments must be completed using the payment methods available at checkout.

4. Pricing & Product Availability

All product prices are displayed on our website in the applicable checkout currency.

Prices and product availability may change without prior notice. Any applicable shipping charges, taxes, or additional fees will be displayed during checkout where applicable.

5. Shipping & Delivery

We aim to process and ship orders within the estimated delivery timeframe provided at checkout.

Delivery times may vary depending on product availability, supplier processing, shipping destinations, and customs procedures.

Hamed Global Enterprise is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control.

Certain medical equipment may have special shipping requirements.

6. Returns & Refunds

Customers may request a return or refund in accordance with our Return & Refund Policy.

Products must meet the applicable return conditions.

For hygiene and safety reasons, certain medical supplies, opened protective products, and used healthcare equipment may not be eligible for return, except where required by applicable law.

Please contact our customer support team before returning any product.

7. Product Warranty

Some products may include manufacturer warranties. Warranty coverage, duration, and conditions vary depending on the manufacturer and product.

Customers should review the product warranty information before purchasing.

8. Medical Disclaimer

Products sold through Hamed Global Enterprise are intended for their specified medical, healthcare, or general-use purposes.

Information provided on our website is not intended to replace professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional regarding medical decisions and the appropriate use of medical equipment.

We do not guarantee that every product is suitable for every individual or medical condition.

9. User Responsibilities

By using our website, you agree:

To provide accurate account and order information.
Not to use our website for unlawful activities.
Not to interfere with website security or functionality.
Not to submit fraudulent orders or payment information.
To use purchased products according to manufacturer instructions.

10. Intellectual Property

All website content, including text, images, graphics, logos, designs, and branding, is owned by Hamed Global Enterprise or used with appropriate authorization.

You may not reproduce, distribute, or use our website content without prior written permission.

11. Limitation of Liability

To the extent permitted by applicable law, Hamed Global Enterprise shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or purchased products.

Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective once published on this page. Your continued use of our website indicates acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which Hamed Global Enterprise operates, subject to applicable consumer protection laws.